MyIMMs system disruption caused by internal technical issue, no cyberattack involved, says Home Mini
摘要
马来西亚内政部（KDN）确认，今日马来西亚移民系统（MyIMMs）在全国多个入境点发生的临时中断并非网络安全事件，而是由内部技术问题导致。系统中断约3小时45分钟，移民局与技术团队在检测到问题后迅速行动，恢复工作开始后45分钟内系统完全恢复正常。内政部强调，此次中断未涉及任何网络安全事件，未发生数据泄露、丢失或损坏，系统中存储的所有信息仍然安全。内政部表示
PUTRAJAYA, May 29 — The Ministry of Home Affairs (KDN) has assured that the temporary disruption involving the Malaysian Immigration System (MyIMMs) that affected inspection and processing operations at several entry points in the country today does not involve any cybersecurity incident.
KDN in a statement today said the disruption was caused by an internal technical problem that affected the system’s operations for approximately three hours and 45 minutes before immediate restorations were implemented.
According to the ministry, the Immigration Department (JIM) together with the relevant technical team acted quickly as soon as the incident was detected and the system was successfully fully restored within 45 minutes after the restoration work began.
“KDN would like to emphasise that the disruption that occurred did not involve any cybersecurity incident. No data leaks, loss or damage were recorded and all information stored in the system remains safe and secure,” according to the statement.
KDN said the ministry is aware that critical systems that operate continuously and handle high transaction volumes require continuous monitoring and improvements to ensure the stability and resilience of the system is at an optimum level.
“At the same time, the process of upgrading MyIMMs system to MyNIISe is being carried out in stages to increase the capacity, capability and quality of service delivery to users and the disruption to existing operations has been taken into account,” the statement said.
In this regard, KDN said JIM is implementing several strengthening measures including increasing the storage capacity and system infrastructure, strengthening the real-time monitoring mechanism, improving the disruption recovery plan and accelerating the implementation of MyIMMs upgrade project to increase the resilience and reliability of the system in the future.
KDN also apologised for all the inconvenience experienced by users during the disruption period and appreciated their patience and cooperation. — Bernama
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