Penang airport jam: Border agency says flight surge, not closed counters, behind long queues
摘要
马来西亚边境控制与保护机构澄清，槟城国际机场入境柜台拥堵是因航班激增所致，并非柜台关闭。该机构否认了仅开放两个柜台的传言，指出周四下午至晚间所有12个入境检查柜台均已启用。拥堵主要由于多家航空公司航班集中抵达，包括延误航班，导致旅客短时间内大量聚集。机构表示将与机场管理方协商优化航班时刻安排，以提升通关效率。
PETALING JAYA, Feb 6 — The Border Control and Protection Agency (AKPS) have clarified that all arrival counters at Penang International Airport were in operation, but a surge in passenger numbers led to long queues on Thursday.
The agency said it was aware of online complaints about congestion yesterday, but dismissed claims that only two counters had been open, The Star reported.
“The congestion was caused by an increase in the number of flights... particularly... (from) Spring Airlines, Shenzhen Airlines and China Southern Airlines,” Penang AKPS commander Zuhair Jamaludin told the English daily today.
He explained that allegations of only two counters being open were inaccurate, noting that AKPS had activated all 12 arrival inspection counters between 3pm and 10pm.
Even so, congestion in the arrival hall could not be fully resolved as several flights arrived in close succession, including delayed flights.
Zuhair said that 24 flights carrying nearly 3,000 passengers landed between 3pm and 11pm on Thursday. He added that the agency would hold discussions with airport management to better space out flight schedules so that passenger clearance could be carried out more smoothly.
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